Privacy Policy

Ethos respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you interact with us. By using our website or services, you consent to the practices described in this policy. Information We Collect We may collect personal information, including but not limited to your name, contact number, email address, billing address, delivery address, and order details. We may also collect non-personal information such as browser type, device information, IP address, and website usage data to improve our services. How We Use Your Information Your information is used to process orders, manage deliveries, provide installation and warranty support, communicate updates, and improve customer experience. We may use your contact details to share order-related notifications, service updates, and promotional offers where consent has been provided. Data Protection and Security Ethos implements reasonable security measures to protect your data against unauthorised access, alteration, or disclosure. While we strive to protect your information, no method of electronic transmission or storage is completely secure, and Ethos cannot guarantee absolute security. Sharing of Information Ethos does not sell or rent customer data to third parties. Information may be shared only with trusted partners such as payment processors, logistics providers, and service technicians strictly for order fulfilment and support purposes. Cookies and Tracking Our website may use cookies and similar technologies to enhance user experience, analyse website traffic, and personalise content. You may control cookie settings through your browser preferences. Your Rights You may request access to, correction of, or deletion of your personal information by contacting us. Requests will be processed in accordance with applicable laws. Policy Updates Ethos reserves the right to update this Privacy Policy at any time. Changes will be posted on this page, and continued use of the website constitutes acceptance of the revised policy.